
CEDARWOOD is a comprehensive database solution designed specifically to address the needs of continuing education providers. It includes data management and tools covering: CEDARWOOD runs on the FileMaker platform and can be run in a Windows, Mac, or Mixed environment. Improve Your Use of Staff Time and Resources Your staff is your most valuable resource. CEDARWOOD provides you with tools to make sure that they are using their time wisely. Eliminate Duplication of Labor By using an integrated system, you can eliminate the time and errors caused by the duplication of labor. The Calendar module links directly to the Workshops module. Information about a participant, a vendor, or a workshop can be added to new registration or financial records with two clicks. Improved Workflow By studying the way that people work, we have attempted to create intelligent and intuitive workflow paths. For example, the last step of entering/verifying a participant’s contact information is a snapshot of that participant’s registration history (in reverse chronological order) with an option to add a new registration. Records from one module are intelligently linked to relevant information in other modules, replacing the old “write down the number, switch modules, and perform a search” model with a single mouse click. Tools for Workshop Support Staff We have included special tools to improve the flow of information to your technology, catering, and facilities staff. Increase Repeat Business and Improve Customer Relationships Repeat business is the lifeblood of continuing education providers. CEDARWOOD provides you with the tools you need to meet and exceed your customers’ expectations and keep them coming back for more. Improved Communication Customizable tools are included to help you to communicate with your customers. 24-Hour Online Access Not only will your participants enjoy being able to shop for workshops from the comfort of their homes, but they can also update their contact information and view, print, or save their registration histories. Improved Customer Service The Professional Development Alliance is known for its customer service, and we have built support for that service right into our database. Improve Your Bottom Line by Saving Money and Increasing Revenue Is your agency responsible for generating revenue to cover your operating budget? If so, the right database system can help. Reduce Printing Costs The Online Registration System (ORS) may reduce your need to publish a full catalog of your offerings. Focused Marketing Efforts The tracking systems in CEDARWOOD make it easy for your staff to keep an eye on workshops that are below their minimum registrations. Direct Marketing Market a workshop directly to past participants of similar workshops , either by generating an e-mail or by generating mailing labels for those participants or by generating custom letters. Track Trend Data Make intelligent decisions about what to offer by reviewing which workshops have filled in the past, as well as those that were canceled.What is CEDARWOOD?
Enhance Productivity
Raise Customer Satisfaction
Streamline Operations