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AA#1541: Proactively Dealing with Difficult Conversations - Professional Development Alliance - Online Registration System

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AA#1541: Proactively Dealing with Difficult Conversations
Start Date: Wed, Apr 20, 2022 8:30 am - 3:30 pm Workshop #: 220420A-1
Presenter(s): Susan Baker

Room 10 - Professional Development Alliance, 2705 McDonough St., Joliet, IL 60436 (View Map)
Date Summary:   1 Session on 4/20/2022.  


Our goal is to assist participants to understand how they currently communicate with others.  Through the introduction of the DISC Behavioral Styles, individuals identify how they respond in difficult situations.  Although one can't control others behavior, attendees can learn to control their own responses, as well as to predict how others may communicate, without even saying a word.  In addition, our presentation provides action plans for responding to nine different types of difficult characters and role plays to help participants to integrate that knowledge into their school settings.  Strategies are offered as well on developing relationships, delivering confrontational statements, and ideas for dealing with evaluations.  Participants are also provided opportunities to practice delivering difficult messages and ideas on how to build and restore damaged relationships.  Tips for enhancing team interactions are also provided.  

This Academy will occur FtF. Face masks are optional. Coffee service & lunch will be served.
Participants are asked to bring their laptop for the Academy & to complete and submit their Application/Dissemination Activity.


  • Administrators' Academy Credit  (AA)
  • ISBE Professional Development Hours  (PD)
Date Time Location
04/20/22 8:30 am - 3:30 pm Room 10 - Professional Development Alliance
2705 McDonough St.
Joliet, IL 60436
Click on a target audience to view other workshops with the same audience: Administrators and Support Staff | Deans / Teacher Leaders | Leadership | Administrators' Academy | CPDU's (ISBE Recertification) | Face to Face


Below are files that are publicly available for this workshop. If you have registered for or taken this workshop additional files may be available in your Workshop History.

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Registration Fee Registration Deadline Registration Status
$175 04/12/22 Closed
Registration Closed
Reg Deadline 2022-04-12
Time: 1653109200
Reg Time: 1649739600
Reg Deadline Test

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