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AA#1541: Proactively Dealing with Difficult Conversations - Professional Development Alliance - Online Registration System

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AA#1541: Proactively Dealing with Difficult Conversations
Start Date: Tue, Dec 04, 2018 8:30 am - 3:30 pm Workshop #: 181204A-1
Presenter(s): Judith Lindgren / Susan Baker

Room 6 - Professional Development Alliance, 2705 McDonough St., Joliet, IL 60436 (View Map)
Date Summary:   1 Session on 12/4/2018.  


Our goal is to assist participants to understand how they currently communicate with others.  Through the introduction of the DISC Behavioral Styles, individuals identify how they respond in difficult situations.  Although one can't control others behavior, attendees can learn to control their own responses, as well as to predict how others may communicate, without even saying a word.  In addition, our presentation provides action plans for responding to nine different types of difficult characters and role plays to help participants to integrate that knowledge into their school settings.  Strategies are offered as well on developing relationships, delivering confrontational statements, and ideas for dealing with evaluations.  Participants are also provided opportunities to practice delivering difficult messages and ideas on how to build and restore damaged relationships.  Tips for enhancing team interactions are also provided.  

Workshop Rates
  • $200 - Standard
  • $ -

Rates other than the first rate listed may not be available online. If you qualify for a different rate, please call us.


  • Administrators' Academy Credit  (AA)
  • ISBE Professional Development Hours  (PD)
Date Time Location
12/04/18 8:30 am - 3:30 pm Room 6 - Professional Development Alliance
2705 McDonough St.
Joliet, IL 60436
Click on a target audience to view other workshops with the same audience: Administrators and Support Staff | Deans / Teacher Leaders | Leadership | School Improvement | School Finance, Law, HR, etc.


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